Our Programs

FACTS  –  BEST  –  IDUS  –  OSAT  –  TIPS  –  CLU  –  FIRST

Benchmark Evaluation Study

Virtually all large and medium sized organizations perform annual benchmark programs to track their critical business issues, from customer satisfaction to marketing effectiveness.

BEST gives you a clear understanding of how your company compares with others. BEST provides product and service comparison studies that identify sources of sustainable competitive advantages for maximum profitability.

Used as a primary tool for continuous improvement, BEST also uncovers any customer-perceived weaknesses, enabling you to take immediate corrective action. With this information, you can achieve your goals with confidence.

With 27 years of benchmark and tracking research experience, Focus Data can leverage our expertise to help you create or revise a benchmark research program that is optimized for performance improvement. BEST empowers you to successfully position yourself against your major competitors.

To learn more about Focus Data’s research services, please request a proposal, or contact Mona Dabbon at O-508.303.3400 M-508.397.8176 or email mdabbon@focusdata.com